Feel free to contact us. We are always willing to answer your questions about the rough we sell, hear your suggestion for rough we don’t have, or just to say hi.
Have a problem with your order? Please contact us. We feel our customer service is top notch and we are always willing to work with you to make things right. Our return rate is less than 1% but if you feel you need to return a parcel in an order please do, you will be well taken care of.
you may contact us at:
Gems@gemstonesandrough.com Or me call at 1-(360)855-7216
If you call or write we will contact you as soon as possible. If calling please leave a message if I’m not available when you call.